gbja Terms and Conditions

gbja is an online casino and betting platform operated for users in Bangladesh. These terms and conditions ("Terms") apply between gbja and all its registered members ("users" or "members").

These Terms apply to the gbja website, mobile interface, and all related services. Our Privacy Policy and Responsible Gaming Policy are also an integral part of these Terms.

gbja reserves the right to amend these Terms at any time. Members will be notified in a timely manner of any significant changes. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

To open an account and use services on gbja, the following conditions must be met:

• The applicant must be at least 21 (twenty-one) years of age.
• Each person may operate only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.
• It is the member's responsibility to keep their account login credentials (username and password) completely confidential.
• The account may only be used by the registered member — it may not be used by any third party.

To change account details, the member must submit a request through identity verification. gbja reserves the right to reject any registration application without giving a reason.

gbja is committed to ensuring responsible gaming. To this end, we follow a Know Your Customer (KYC) process.

• Members may be asked to provide a government-issued ID (National ID card or passport) at any time.
• Identity verification may be required before a withdrawal is processed.
• gbja may request additional documents in cases of suspicious transactions.
• In cases of false identity or document forgery, the account will be closed immediately and all balances will be forfeited.

gbja handles secure financial transactions through Bangladesh's popular mobile banking methods.

4.1 Deposits

• Minimum deposit amount: ৳300 (three hundred taka).
• Accepted methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposited funds are generally credited to the account instantly.
• All deposits must come from a payment method registered in the member's own name.
• Deposits made through third parties are strictly prohibited.

4.2 Withdrawals

• Minimum withdrawal amount: ৳500 (five hundred taka).
• Withdrawals are generally processed within 1 (one) hour.
• Withdrawal requests are only processed from verified accounts.
• Funds will be returned only through the same method used for the original deposit.
• Withdrawals may be temporarily suspended if active bonus wagering requirements have not been met.

gbja offers various bonuses and promotional offers from time to time. These offers are subject to the following conditions:

5.1 Welcome Bonus

• New members will receive a 100% bonus on their first deposit, up to ৳10,000.
• A minimum deposit of ৳300 is required to receive this bonus.
• The wagering requirement for this bonus is 10 times (10x) — meaning you must place bets totalling 10 times the bonus amount.
• The welcome bonus can be received only once per account.

5.2 VIP Cashback Program

Loyal gbja members receive weekly cashback based on their VIP level:

• Bronze: Up to 0.2% cashback per week.
• Silver: Up to 0.3% cashback per week.
• Gold: Up to 0.5% cashback per week.
• Platinum: Up to 0.6% cashback per week.
• Diamond: Up to 0.8% cashback per week.

5.3 General Bonus Terms

• Each bonus has a specific validity period — any unused bonus will be cancelled after it expires.
• Bonus funds may be used to play any game, though the contribution rate may vary for certain games.
• Misuse of bonuses or violation of bonus terms may result in the forfeiture of the bonus and any associated winnings.
• gbja reserves the right to modify or cancel any bonus offer.

All games on the gbja platform are conducted fairly and impartially. The following applies when playing games:

• Each game has its own rules, which must be read before starting.
• If a game round becomes void due to a software error or technical issue, the bet for that round will be refunded.
• Any dispute regarding a completed game round must be raised with the support team within 48 hours.
• Server logs and game records are considered final.
• gbja maintains a fair gaming environment by ensuring games are tested by independent auditors.

In live casino games, the dealer's decision is final. In the event of a technical disruption to the live stream, gbja will make a decision in accordance with the applicable rules.

The following activities are strictly prohibited on the gbja platform:

• Operating multiple accounts or using another person's account.
• Creating multiple identities for the purpose of bonus abuse or arbitrage.
• Using any kind of bot, automated software, or artificial intelligence.
• Attempting to breach or undermine the platform's security systems.
• Engaging in money laundering or any illegal financial activity.
• Harassing, threatening, or attempting to defraud other members.
• Exploiting platform vulnerabilities or technical errors to gain an unfair advantage.
• Operating an account in a third party's name or using a third party's funds.

gbja may temporarily suspend or permanently close a member's account in the following circumstances:

• Violation of any part of these Terms.
• Providing false or incomplete information.
• Failure to pass KYC verification.
• Suspected suspicious financial activity or fraud.
• The member requests account closure themselves.

Members may also request the closure of their own account at any time. Any verified remaining balance will be returned before the account is closed, unless an active wagering requirement has not been met.

gbja believes in responsible gaming. We help our members maintain healthy gaming habits.

• Members can set deposit and betting limits on their account.
• A temporary break (cooling-off period) option is available.
• A self-exclusion option is available if needed.
• Our support team is able to provide advice and information regarding gambling addiction.

For more details, visit our Responsible Gaming page. Remember — gaming is for enjoyment, not a livelihood. For ages 21+ only.

gbja places the highest priority on protecting members' personal information.

• All data is protected by SSL encryption technology.
• Members' personal information is not sold to third parties.
• Information may be disclosed when required by law or upon request from a regulatory authority.
• Members may contact the support team with any questions regarding their data.

For more details about our data collection and processing practices, please read the Privacy Policy.

gbja strives to provide its services to the highest standard. However, gbja's liability is limited in the following matters:

• Loss caused by internet connection disruptions or issues with third-party services.
• Service interruptions due to unavoidable circumstances (Force Majeure).
• Complications arising from the member's own error (selecting the wrong amount or method).
• The accuracy of information provided by third parties without gbja's authorization.

gbja shall not be liable under any circumstances for direct or indirect damages, lost profits, or gaming losses, to the extent permitted by law.

gbja reserves the right to change, amend, or update these terms and conditions at any time.

• Members will be notified of significant changes via email or platform notifications.
• Continued use of the platform after any changes will be considered acceptance of the new terms.
• The date of the most recent update will always be shown on this page.
• If a member is unable to accept the new terms, they may request that their account be closed.

If you have any questions or complaints regarding these terms or gbja's services, please contact us:

• Live Chat: Bengali-language support is available 24 hours a day, 7 days a week.
• Email: [email protected]

For any dispute, an attempt will first be made to resolve it directly with gbja's support team. If unresolved, both parties will settle the dispute through mutually agreed mediation.